To cite package ‘paws.customer.engagement’ in publications use:

  Kretch D, Banker A (2025). _paws.customer.engagement: 'Amazon Web
  Services' Customer Engagement Services_. R package version 0.8.0,
  <https://CRAN.R-project.org/package=paws.customer.engagement>.

A BibTeX entry for LaTeX users is

  @Manual{,
    title = {paws.customer.engagement: 'Amazon Web Services' Customer Engagement Services},
    author = {David Kretch and Adam Banker},
    year = {2025},
    note = {R package version 0.8.0},
    url = {https://CRAN.R-project.org/package=paws.customer.engagement},
  }